Frequently Asked Questions
How does our booking work?
Where do i park?
Do you deliver boats to other areas on the Lake?
How much advance notice is needed to book?
What age requirements are there?
If you are renting the watercraft without a captain (Must be discussed with staff well before the booking). You will need a Boaters Education card from either of the following states.
In Nevada, if you were born after 1983, you can obtain a Boaters Education Card. Visit the Nevada Boating Safety page on NDOW.org
In California, if you are 65 years old or younger, then you can obtain a California Boater Card. More information can be found here: Visit the California Boater Card website
If your boat is captained, then don’t worry about it.
Life jackets must be worn by anyone who is 12 or younger. This is USCG law and strictly enforced.
Is alcohol and smoking allowed?
Smoking vapes and e-cigarettes’, pens, etc. are allowed. Smoking anything that causes ash to be produced and/or causes an increase risk of fire is prohibited onboard.
If you are renting the watercraft without a captain (Must be discussed with staff well before the booking). You will need a Boaters Education card from either of the following states.
In Nevada, if you were born after 1983, you can obtain a Boaters Education Card. Visit the Nevada Boating Safety page on NDOW.org
In California, if you are 65 years old or younger, then you can obtain a California Boater Card. More information can be found here: Visit the California Boater Card website
If your boat is captained, then don’t worry about it.
Life jackets must be worn by anyone who is 12 or younger. This is USCG law and strictly enforced.
How do I book?
How do waivers work?
What is your cancelation policy?
Renters more than a 1/2 hour late without making contact with staff will be considered a renter cancelation. Failure to provide adequate verification, sign rental agreements, etc. will also be considered a renter cancelation. The best way to reduce the chance of this happening is communicating with staff as soon as a problem is noticed. We do not refund any portion of the booking for late arrivals or missing guests. Please plan in advance.
What is considered dangerous weather?
Renters more than a 1/2 hour late without making contact with staff will be considered a renter cancelation. Failure to provide adequate verification, sign rental agreements, etc. will also be considered a renter cancelation. The best way to reduce the chance of this happening is communicating with staff as soon as a problem is noticed. We do not refund any portion of the booking for late arrivals or missing guests. Please plan in advance.
What happens if the boat comes back damaged?
Damage caused by captains are claims handled between DTCC and the captain. We retain these captains on a contract each year. Damages caused by captains are NOT your fault and you will not need to worry about any charges.
Damage caused by you or someone in your party are claims handled between DTCC and the main renter. If it is found that someone in the rental party damaged any part of the boat during the rental period, that damage will be charged on the renters credit card on file. We handle these claims seriously and document the boats condition before and after each booking.